J.B Custom & Contracting Ltd.

Agreement and Scope of Work

These Terms and Conditions constitute a binding agreement between J.B Custom & Contracting Ltd. (“Contractor”) and the client (“Client”) for renovation and contracting services in Ottawa, Ontario. All work will be performed according to the specifications outlined in the written estimate or contract signed by both parties. This agreement complies with the Consumer Protection Act, 2002 (Ontario) and applicable municipal bylaws of the City of Ottawa.

Definitions

Business Day means any working day, Monday to Friday inclusive, but excluding statutory and other holidays, namely: New Year’s Day; Family Day; Good Friday; Easter Monday; Victoria Day; Canada Day; Civic Holiday; Labour Day; Thanksgiving Day; Remembrance Day; Christmas Day; Boxing Day and any other day which J.B Custom & Contracting Ltd. has elected to be closed for business.

Payment Terms

• A deposit of 30-50% of the total project cost is required before work begins

• Progress payments will be collected at agreed-upon milestones as outlined in the contract

• Final payment is due upon project completion and Client approval

• Accepted payment methods include cash, cheque, e-transfer, or credit card

• Late payments beyond 15 days will incur a 2% monthly interest charge

• All pricing is in Canadian dollars and includes applicable HST (Harmonized Sales Tax)

Consumer Protection Compliance

• As a home renovation contractor in Ontario, J.B Custom & Contracting Ltd. complies with the Home Renovation Consumer Protection Act, 2019 (Ontario)

• The Client has the right to cancel this contract without penalty within 7 days of signing, provided work has not commenced

• A written contract must be provided to the Client before any work begins

• All contractors and workers operating under this company maintain proper licensing as required by Ontario law

Project Timeline

• The Contractor will provide an estimated completion date based on project scope

• Timelines may be adjusted due to unforeseen circumstances, weather conditions, material delays, or changes requested by the Client

• The Client will be notified promptly of any delays or timeline modifications

• Notification of delays exceeding 7 days must be provided in writing

• All timelines are calculated in business days unless otherwise specified in the contract

Changes and Additional Work

• Any changes to the original scope of work must be requested in writing

• Change orders will be provided with revised pricing and timeline estimates

• Additional work beyond the original contract will be billed separately

• The Client must approve all change orders before work proceeds

• Change orders comply with Ontario Consumer Protection Act requirements for transparency

Permits and Inspections

• The Contractor will obtain necessary permits as required by the City of Ottawa and Province of Ontario

• Common permits include electrical, plumbing, structural, and building permits depending on project scope

• Permit costs will be included in the project estimate or billed separately as agreed

• The Client is responsible for ensuring property access for municipal and provincial inspections

• Failure to obtain required permits may result in fines under Ottawa Municipal Code Chapter 20 (Building Code Compliance)

Materials and Workmanship

• The Contractor will use quality materials appropriate for each project

• All work must comply with the Ontario Building Code (OBC) and City of Ottawa Building Code

• All electrical work complies with the Ontario Electrical Safety Code (ESA standards)

• All plumbing work complies with the Ontario Plumbing Code

• Materials are subject to availability; suitable alternatives may be proposed if specified materials are unavailable

• The Contractor maintains a 1-year warranty on workmanship for defects arising from installation

• Warranty claims must be submitted within 12 months of project completion

All Sales Are Final – No Returns or Credits

• All sales and completed work are final. J.B Custom & Contracting Ltd. does not accept credits for any returned items or work

• Once materials have been ordered or work has commenced, no refunds or credits will be issued for changes of mind or Client dissatisfaction with material choices

• If the Client requests to cancel work in progress or requests removal of completed work, the Client remains liable for all costs incurred, including labour, materials, permits, and equipment rental

• Materials purchased specifically for the project cannot be returned for credit or refund

• Any disputes regarding work quality must be addressed through the Dispute Resolution process outlined in this agreement within 7 days of project completion

• Custom or specialized materials ordered for the project are non-returnable and non-refundable

• The Client acknowledges that by signing this contract, they accept full responsibility for material selections and project scope decisions

Site Access and Safety

• The Client must provide clear access to work areas during business hours (Monday to Friday)

• The Contractor will maintain a safe work environment and follow Occupational Health and Safety Act (OHSA) regulations

• All workers are covered by WSIB (Workplace Safety and Insurance Board) as required by Ontario law

• Pets must be secured away from work areas for safety

• The Client is responsible for relocating valuable or fragile items from work zones

• The Contractor will maintain a clean and safe work area in compliance with City of Ottawa bylaws

Liability and Insurance

• J.B Custom & Contracting Ltd. maintains appropriate liability insurance coverage (minimum $2 million) as required by Ontario law

• Proof of insurance is available upon request

• The Contractor is not responsible for damage to concealed utilities not marked by the Client

• The Contractor is not liable for existing structural issues discovered during renovation work unless the Client was specifically notified before work commenced

• The Client must report any concerns about work quality within 7 days of completion to qualify for warranty coverage

Cancellation Policy

• The Client may cancel the contract without penalty within 7 days of signing, provided no work has commenced (Consumer Protection Act, 2002)

• Cancellations after work has commenced will be charged for work completed plus 25% of remaining contract value

• The deposit is non-refundable if cancellation occurs after materials have been ordered

• Written cancellation notice must be provided to the Contractor within 3 business days

• The Contractor reserves the right to terminate the contract if payment terms are violated or if the Client fails to provide property access

Building Code and Municipal Compliance

• All work performed must meet or exceed the Ontario Building Code standards

• The Contractor adheres to City of Ottawa zoning bylaws and property standards

• Inspections by the City of Ottawa Building Department may be required depending on project scope

• The Contractor is responsible for scheduling inspections as required

• The Client is responsible for any fines related to unpermitted work performed outside this contract

Lien Registration and Payment Protection

• If the Client fails to make payment according to the agreed payment schedule, the Contractor reserves the right to register a lien against the property under the Construction Lien Act, R.S.O. 1990, c. C.30

• A lien may be registered if payment is overdue by more than 30 days or if the Client disputes payment without valid cause

• The Client will be notified in writing at least 14 days before a lien is registered, allowing time for dispute resolution

• Lien registration costs, including legal fees and filing fees, will be charged to the Client

• A lien remains registered on the property title until the outstanding payment is satisfied in full, plus all associated costs

• The Contractor may pursue legal action to enforce the lien and recover all outstanding amounts, including court costs and interest

• The Client acknowledges that a registered lien may affect their ability to refinance, sell, or obtain credit against the property until the lien is discharged

Fraudulent Claims and Non-Payment

• If the Client provides false information, misrepresents work completion, or attempts to defraud the Contractor, this constitutes a material breach of contract

• In cases of fraud or intentional non-payment, the Contractor will pursue all legal remedies available under Ontario law, including lien registration

• The Client will be liable for all costs associated with debt collection, legal proceedings, and lien enforcement

• Any fraudulent claims will be reported to relevant authorities and consumer protection agencies as appropriate

• Attempted scams or payment fraud will result in immediate contract termination and lien registration on the property

Dispute Resolution

• Any disputes will first be addressed through direct communication between parties within 7 business days of the issue being raised

• If resolution cannot be reached, disputes will be handled through mediation in Ottawa, Ontario in accordance with Ontario law

• If mediation fails, disputes will proceed to arbitration or court proceedings under Ontario jurisdiction

• Both parties agree to act in good faith to resolve conflicts promptly

Limitation of Liability

• The Contractor’s total liability is limited to the contract value for the specific project

• The Contractor is not responsible for consequential or indirect damages

• Claims must be filed within 30 days of project completion

• Liability claims must follow procedures outlined in the Consumer Protection Act, 2002 (Ontario)

Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Both parties consent to the exclusive jurisdiction of the courts in Ottawa, Ontario for any legal proceedings.

Contractor Information and Licensing

• Company Name: J.B Custom & Contracting Ltd.

• License Number: [To be added by company]

• WSIB Account Number: [To be added by company]

• HST Registration Number: [To be added by company]

• Contact Information: [To be added by company]